Refund policy

Effective January 2026

90-Day Risk-Free Guarantee

We stand behind our products and want you to feel confident trying Tallow Me Pretty.

If you are not satisfied with your purchase, you may request a return or refund within 90 days of delivery under the conditions outlined below.

Standard Returns

You have 90 days from the date you receive your order to request a return for unopened, unused items.

To be eligible:

Proof of purchase is required

To start a return, contact us at info@tallowmepretty.com.
Approved returns must be sent to:

Tallow Me Pretty LLC
64155 Van Dyke Ave, Suite 204
Washington, MI 48095

Returns sent without prior authorization will not be accepted.

90-Day Try-It Guarantee (Opened / Used Products)

We understand skincare is personal.

If a product does not work for you, you may request a one-time refund per product type within 90 days of delivery, even if the product has been opened or lightly used.

Please note:

This guarantee applies to first-time purchases only per product
Excessive use or fully depleted products may not qualify
We may request photos or brief feedback to process the claim
Shipping costs are non-refundable unless the item is defective or incorrect

This guarantee is designed to allow genuine trial, not prolonged or repeated use.

Damages, Defects & Incorrect Items

Please inspect your order upon delivery.

If your item arrives defective, or incorrect, contact us at info@tallowmepretty.com within 7 days of delivery. We will replace the item at no cost to you.

Non-Returnable Items

The following items are final sale and not eligible for return or refund:

clearance items
Gift cards
Custom or limited-edition products
Products showing signs of misuse, alteration, or contamination

Allergies & Skin Sensitivity Disclaimer

Our products are made with natural ingredients, including grass-fed beef tallow and essential oils.

Individual reactions can vary. We strongly recommend performing a patch test before full use.

Exchanges

We do not offer direct exchanges.

To receive a different item, please return the original (if eligible) and place a new order separately.

Refund Processing

Once your return is received and inspected:

Approved refunds will be issued to the original payment method
Please allow 10 business days for processing
Banks and credit card providers may take additional time to post funds

Policy Abuse & Fair Use

We reserve the right to refuse returns or refunds if we detect:

Excessive or repeated refund requests
Abuse of the 90-day guarantee
Activity inconsistent with personal use

This policy exists to support our community while protecting the integrity of our small business.